Messa & Associates, P.C.

For individuals in Philadelphia, Pennsylvania, navigating the complexities of personal injury or wrongful death cases requires experienced and dedicated legal representation. Within the "Lawyers Near Me" platform, we feature Messa & Associates, P.C., a law firm located at 123 S 22nd St, Philadelphia, PA 19103, USA. Situated in a convenient area of the city, the firm can be reached by phone at (215) 568-3500 or via their mobile number +1 215-568-3500.

The available reviews for Messa & Associates, P.C. present a mixed picture of client experiences, highlighting both significant strengths in legal expertise and compassion, as well as notable weaknesses in communication and organization. For local users on the "Lawyers Near Me" platform, a careful consideration of both positive and negative feedback is essential to forming an objective understanding of the firm's potential service.

One review expresses profound gratitude for the support and expertise of Joseph Messa and Megan Kwak during a wrongful death case. The client emphasizes that "From the start, they showed genuine care and empathy, taking the time to listen to our concerns and guide us through every step of the process." This positive feedback underscores the firm's commitment to client well-being and a compassionate approach to handling sensitive legal matters. The client further praises Joseph and Megan as "professional, knowledgeable, and relentless in seeking justice" for their deceased father. Their efforts in keeping the client informed, handling everything with care, and working tirelessly to achieve the best possible outcome are specifically mentioned. Ultimately, the client felt that "Thanks to their efforts, we received the justice my father deserved" and highly recommends Messa & Associates to anyone in need of legal representation, highlighting their "combination of skill and compassion" as truly exceptional.

In stark contrast, another review details a significantly negative experience concerning communication and organization. This client expresses frustration at having to "call and beg to speak to someone about a pending case," suggesting a lack of proactive communication from the firm. While acknowledging that being busy is understandable, the client emphasizes the critical nature of their situation, stating, "these are people’s lives here. We are literally calling every day." The reviewer reports finally receiving a call back after a month, only to be promised an email with documents that had not arrived weeks later. Repeatedly emailing the same information with requests to resend it further highlights organizational issues. A particularly distressing detail is the firm's repeated error of sending emails addressed to the client's deceased father, despite multiple corrections, leading the client to question, "Do you even know who your clients are?" The reviewer notes "inconsistent client communication," where different individuals within the firm seem unaware of previous conversations. The client directly contradicts the firm's advertised image, stating, "Commercials claim personal connection and care. Not." The only positive aspect mentioned in this review is the receptionist, Doris.

Considering these divergent experiences, the environment at Messa & Associates, P.C. appears to be complex. While some clients, particularly those working directly with Joseph Messa and Megan Kwak on significant cases like wrongful death, may experience genuine care, professionalism, and relentless advocacy, others may encounter significant issues with communication, responsiveness, and organization. The stark contrast suggests potential inconsistencies in the firm's internal processes and client management.

Based on the positive review, the services of Messa & Associates, P.C. include dedicated and knowledgeable representation in wrongful death cases. The attorneys, Joseph Messa and Megan Kwak, are praised for their empathy, guidance, and tireless efforts in seeking justice for their clients. This suggests a strong focus on personal injury law, specifically cases involving significant harm or loss. However, the negative review does not specify the type of case involved, making it difficult to determine if the communication and organizational issues are isolated to certain practice areas or are more systemic. Local users seeking legal assistance in personal injury or wrongful death matters may find the firm's expertise in these areas appealing, but should also be aware of the potential for communication challenges.

Key features of Messa & Associates, P.C., as gleaned from the reviews, present a mixed bag:

• Expertise in Wrongful Death Cases: Joseph Messa and Megan Kwak are highlighted for their knowledge and effectiveness in this area.
• Compassionate Client Care (in some cases): Some clients report genuine care and empathy from the attorneys.
• Relentless Advocacy (in some cases): The firm is described as tireless in seeking justice.
• Potential for Significant Communication Issues: Lack of responsiveness and delays in communication are reported.
• Organizational Deficiencies: Issues with document management and internal information sharing are mentioned.
• Inconsistent Client Experience: The starkly different reviews suggest that client experiences may vary considerably.
• Helpful Receptionist: Doris is noted as a bright spot in the firm's interactions.

Currently, there is no explicit promotional information available for Messa & Associates, P.C. in the provided text. Law firms often use testimonials and success stories as a form of promotion. The positive review could serve this purpose, highlighting the firm's ability to achieve justice for their clients. However, the negative review significantly undercuts any potential promotional impact and serves as a cautionary note for prospective clients.

For local users in Philadelphia considering Messa & Associates, P.C. based on the "Lawyers Near Me" platform, it is essential to carefully weigh the contrasting client experiences. While the firm has demonstrated the ability to provide exceptional legal representation and compassionate support in at least one wrongful death case, there are also significant concerns raised about their communication and organizational practices. Prospective clients should inquire specifically about the team who would be handling their case, the firm's communication protocols, and their client management processes. It may be prudent to seek additional reviews or references to gain a broader understanding of the firm's overall client satisfaction record. The decision to engage Messa & Associates, P.C. should be made with a clear understanding of both their potential strengths and weaknesses as reported by past clients.