Lawyers Near MeNew YorkNew York CountyNew YorkWest 215th Street
579 W 215th St, New York, NY 10034, USA
The place was crowded with old people. It made everything even more slower because the deals weren't to the customers liking. I suggest that there would be a designated person just for the older generation that doesn't know why they came to the place from the first place. There were some employees that looked like they where in LA LA land and staying in their post, instead of them looking to help someone else. Also one big mistake that they do here is, when they call the names for the next customer they yell it like 2 times and people can't even hear their names yelled out. If it wasn't for me looking to the side where the monitor had my name I wouldn't have known my name was yelled out. This is basically like DMV from 125th street. They need a better system. If it wasn't for the good customer service from Harold I would of given this place 1 star. He was very pleasant to talk to.
Are you searching for legal representation in your local area? Spectrum Consulting Group Inc. is located at 579 W 215th St in New York, New York, USA. While listed under the 'Lawyers Near Me' platform category, it's important to consider the environment and service aspects based on available customer reviews.
According to online reviews, the environment at Spectrum Consulting Group Inc. has been described as "crowded with old people," which reportedly contributed to slower service, possibly because "the deals weren't to the customers liking." One reviewer suggested the need for a "designated person just for the older generation that doesn't know why they came to the place from the first place," indicating potential difficulties for elderly clients navigating the services offered. Some employees were perceived as inattentive, looking "like they where in LA LA land and staying in their post, instead of them looking to help someone else."
A significant operational issue highlighted was the method of calling names for the next customer, with reviewers stating that names were yelled "like 2 times" and were often inaudible. One client mentioned that they only knew their name was called because they saw it on a monitor. This led to a comparison with a busy and potentially inefficient DMV. The overall sentiment from one reviewer was that "They need a better system."
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If you are a resident of New York, NY, or the neighboring areas seeking legal counsel, Spectrum Consulting Group Inc. is located on W 215th St. However, it is important to be aware of the potential for a crowded environment, slow service, difficulties for older clients, inattentive staff (excluding at least one positive mention), and a problematic name-calling system, as indicated by online reviews. While good customer service from at least one employee was noted, it is recommended to consider these factors when deciding whether to contact their office to discuss your legal requirements and explore how they can provide support.
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For individuals seeking legal representation in the New York, NY area, Spectrum Consulting Group Inc. offers a local point of contact. However, available online feedback suggests potential challenges related to the office environment and service efficiency, which should be considered alongside the positive mention of one staff member's customer service when making a decision about legal representation.
579 W 215th St, New York, NY 10034, USA
Get directionsThe place was crowded with old people. It made everything even more slower because the deals weren't to the customers liking. I suggest that there would be a designated person just for the older generation that doesn't know why they came to the place from the first place. There were some employees that looked like they where in LA LA land and staying in their post, instead of them looking to help someone else. Also one big mistake that they do here is, when they call the names for the next customer they yell it like 2 times and people can't even hear their names yelled out. If it wasn't for me looking to the side where the monitor had my name I wouldn't have known my name was yelled out. This is basically like DMV from 125th street. They need a better system. If it wasn't for the good customer service from Harold I would of given this place 1 star. He was very pleasant to talk to.
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